Privacy Policy < Urban Safari

1.- Presentation and right to information

This website is the property of Urban Safari SL. (hereinafter “URBAN SAFARI”), with N.I.F. B-56330905 and registered office at Calle Delicias 9, 28045 Madrid.

URBAN SAFARI fully complies with current legislation on the protection of personal data so that your personal information is kept securely.

This data protection policy regulates access and use of the service of this Website that URBAN SAFARI makes available to Users interested in the services offered by URBAN SAFARI.

2.- Purpose of data processing

The data of the Users that are collected through the online registration forms available on the Websites are collected by URBAN SAFARI in order to be able to provide the Services offered through the Website.

3.- Processing of personal data and purpose of the treatment:

URBAN SAFARI may collect personal data from Users through registration forms, the personal data collected by URBAN SAFARI, may be used for the following purposes:


  1. The provision of the services offered on the Website.
  2. Send commercial communications to Users by letter, telephone, email, SMS / MMS, instant messaging or by other equivalent means of communication related to the services of URBAN SAFARI, as long as the User has consented to this purpose of processing personal data.
  3. Likewise, the User consents to the processing of their data for the preparation of profiles, as well as for the segmentation of their data. The aforementioned treatments may be aimed at both the analysis and the creation of statistics to know the traffic and use of the Website by the Users, as well as the determination of their tastes and preferences to send you promotional information according to their interests.
  4. Likewise, and for reasons of the request made by the user, URBAN SAFARI may transfer their personal data in favor of third collaborating entities of URBAN SAFARI (travel agencies, service providers) in order to attend to the User’s request, and this in accordance with the provisions of article 6.1 b) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to data processing personal and free circulation of these data.

4.- Obligations of Users

The User guarantees that the personal data provided is true and is responsible for communicating to URBAN SAFARI any modification thereof. The User will be responsible for the veracity of the data provided, URABN SAFARI reserving the right to exclude from the registered services any User who has provided false data, without prejudice to other actions that may be in Law.

It is recommended to have the utmost diligence in terms of Data Protection through the use of security tools, and URBAN SAFARI cannot be held responsible for theft, modification or loss of illegal data.

5.- Disallowed practices and data conservation

URBAN SAFARI will cancel the registration of Users who: (i) include or promote illegal, immoral, obscene or harmful material; (ii) promote any type of discrimination; (iii) Send “bulk”, junk (“junk mail”), or “spam” or “newsgroup communications” when they have not been requested; (iv) breach any intellectual or industrial property rights of third parties. Likewise, the User is obliged to refrain from using and collecting data from distribution lists that can be accessed through the information and services contained on the Website to carry out activities for promotional or advertising purposes, as well as to send commercial communications of any kind and through any support not requested or previously consented to by URBAN SAFARI and / or the users of the Website.

The personal data provided will be kept by URBAN SAFARI as long as the User does not express his will to unsubscribe from URBAN SAFARI services and this in order to receive information about the company’s products.

6.- User Rights in relation to their data

The User has the right to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, (iii) request its deletion, (iv) request the limitation of the treatment of their data, (v) oppose the processing of your data (vi) exercise the right to forget your data and (vii) request its portability.

To exercise these rights, it is necessary for the User to prove their personality to URBAN SAFARI by sending a photocopy of their National Identity Document or any other valid means in Law.

The User can exercise all these rights at the following email address, indicating the reason for their request.

The User can also send their request by ordinary mail to the following address:


Urban Safari SL
Calle Delicias 9, 28045 Madrid


Without prejudice to any other administrative remedy or legal action, the User will have the right to file a claim with a Control Authority, particularly in the Member State in which he has his habitual residence, place of work or place of the alleged infringement, in in case you consider that the treatment of your personal data is not adequate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The supervisory authority to which the claim has been submitted will inform the claimant about the course and result of the claim.


7.- Data security

URBAN SAFARI does everything in its power to prevent its data from being used improperly. Your data can only be accessed by authorized personnel.

URBAN SAFARI undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with applicable legislation, as well as to confer on them a safe treatment in international data transfers and transfers that, where appropriate, may occur.


8.- Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by URBAN SAFARI, in the manner and for the purposes indicated in this Privacy Policy.