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Within the framework of compliance with the current regulations regarding the protection of personal data, we inform you that the personal data and information you provide to us when completing any electronic form available on the platform (the “Personal Information“) will be subject to automated processing and will be incorporated into files that are duly registered with the Spanish Data Protection Agency.

The User must provide the data or personal information requested by Urban Safari To register and create a User profile (it is also possible that Urban Safari Collect this information from Facebook or Google during the User’s signup process. This data collection is intended to provide services accessible through the platform, which require that the identity of the User is authenticated, in order to manage and even improve their business relationship. Part of that information is necessary to provide and manage services, while another party will make it possible for Urban Safari Get to know the User better and adapt the services to their needs and preferences.

In compliance with the provisions of Organic Law 15/1999 of 13 December, on the Protection of Personal Data, we inform you that:

  • In its capacity as owner, the person responsible for this file is Urban Safari With CIF B-87816229 and registered office in Madrid, Calle Reina Mercedes No. 9, floor 1, Door A, C.P. 28020. This file is registered in the General Registry of Data Protection and has the code assigned by said entity.
  • Urban Safari It guarantees the confidentiality of all the data provided by the Users. In Addition to the minimums established by the legislation, the collection and processing of the data are carried out having adopted security measures under security levels that prevent the loss or manipulation of the data, with special mention of the security measures Envisaged in Royal Decree 1720/2007, of 21 December, approving the Regulation of security measures for automated files containing data of a personal nature.
  • In accordance with current legislation, all Users of Urban Safari You have the right to access, rectify, cancel and oppose your data. In Addition, at any time, the User can express his desire NOT to receive any type of publicity.
    To exercise these rights, customers can contact Urban Safari By sending an email to the address hola@urbansafari.es.
  • For the best fulfillment of your services, Urban Safari It is obliged to provide certain data of its Users (name, address, e-mail, etc.) to other companies that collaborate with the provision of the service (the Collaborating Suppliers). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

Likewise, it is expressly stated that the data corresponding to the User’s card, introduced in the virtual POS, are not accessible by Urban Safari, since it is a space managed only by the Collaborating Supplier responsible for the management of the collections.

Protecting your privacy and your personal data is our priority. If you, as a Registered User, receive a password, you must keep it confidential, limit access to your computer or mobile device, and log off when you have finished using the services.

Urban Safari It adopts appropriate security measures to protect your personal data against accidental loss, destruction, misuse, damage and unauthorized or unlawful access, in accordance with the safety standards required by the regulations in force in The subject matter, and appropriate to the nature of the data being treated. However, please note that the security of any information transmission via the Internet or storage technology cannot be guaranteed at 100%.

Regarding Personal Data related to the means of payment, Urban Safari It complies with all security and protection measures related to payment data, which are handled and treated securely, always travel encrypted, and are not stored, or shared with third parties for any purpose other than payment of the Transaction. Urban Safari, again, you do not have access to the debit or credit card number data.


We Use our own and third-party cookies to offer the User a better experience and service, according to their browsing habits. If the User chooses to navigate and use the Web page and/or the mobile application of Urban Safari He’s accepting his use. In this sense, it is included in the homepage of the Web a notice with basic information about cookies and a direct access to this explanatory space.

Cookie is a file that is downloaded to your computer when you access certain Web pages. Cookies allow a Web page to, among other things, store and retrieve information about a user’s or your computer’s browsing habits, and depending on the information they contain and how they use their equipment, they can be used to recognize the User. The user’s browser memorizes cookies on the hard drive only during the current session, occupying a minimum memory space and not damaging the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard disk at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of the same, allow or prevent temporary or memorized cookies in security settings.

Without your express consent, by activating cookies in your browser, Urban Safari The stored data will not be linked to the cookies with your personal data provided at the time of registration or purchase.

What types of cookies does this website use?

-Technical Cookies: These Are Those that allow the user to navigate through a Web page, platform or application and use the different options or services that exist in it, such as controlling traffic and data communication, Identifying the session, accessing parts of restricted access, remembering the elements that make up an order, making the process of purchasing an order, making the application for registration or participation in an event, using security elements during the Browsing, storing Content for the dissemination of videos or sound or sharing Content through social networks.

-Customization Cookies: These Are Those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal such as the language, the type of browser to Through which it accesses the service, the regional configuration from where it accesses the service, etc.

-Analysis Cookies: those that Are well treated by us or third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this we analyze your browsing on our website in order to improve the offer of products or services that we offer.

-Advertising Cookies: These Are Those that, well treated by us or by third parties, allow us to manage in the most effective way the offer of the advertising spaces that are in the Web page, adapting the Contents of the advertisement to the Content of the service Requested or the use you make of our website. To do this we can analyze your browsing habits on the Internet and we can show you publicity related to your navigation profile.

-Behavioral Advertising Cookies: These Are Those that allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the publisher has included in a Web page, application or platform from which it provides the requested service. These Cookies Store information about the behavior of the users obtained through the continuous observation of their browsing habits, which allows to develop a specific profile to show advertising according to it.

Third party Cookies: The Web of Urban Safari You can use third-party services which, on account of Urban Safari, collect information for statistical purposes, use of the Site by the user and for the provision of other services related to the activity of the website and other Internet services.

In particular, this website uses Google Analytics, a web-based analytics service provided by Google, INC. Headquartered in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For The provision of these services, they use cookies that collect the information, including the user’s IP address, which will be transmitted, processed and stored by Google in the terms posted on the Web Google.com. Including the possible transmission of such information to third parties for reasons of legal requirement or when such third parties process the information on Google’s account.


The User expressly accepts, for the use of this Site, the treatment of the information collected in the form and with the purposes mentioned above. And also recognizes the possibility of rejecting the treatment of such data or information by rejecting the use of Cookies by selecting the appropriate configuration for this purpose in your browser. While This Cookie-blocking option in your browser may not allow you full use of all the features of the website.

You Can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:

If you have any questions about this cookie policy, you can contact Urban SafariIn hola@urbansafari.es.

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